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Services
We like to ensure that our customers are completely satisfied with whom they do business with. That's why we provide services other than the norm. We offer a variety of services to help keep your office running smoothly, so you can stay focused on other critical elements within your office.
Here are just a few reasons to choose CORE Service...
- CORE is an IMAGETEC Company, which has won several service awards from Toshiba and Konica Minolta:
- Toshiba ProMasters Service Award Winner 1992 thru 2007
- Konica Minolta Pro-Tech Service Award Winner 2005 thru 2007
- 2003-2004 Toshiba Dealer of the Year
- Top 50 Office Products Dealer Nationally 1996-2002
- Microsoft Certified System Engineers (MCSE)
- Factory Certified Service Technicians
- Factory Authorized Training
- 4 Hour Average Response Time
- Chicagoland’s Premier Servicing Dealer
- Average Technician Tenure 8+ Years
- Automated Dispatch System corresponding with Blackberry PDA's
- We Service Both PC and MAC Environments
Benefits of CORE Maintenance Agreement:
- Provides 4-hour response time through our state-of-the-art software system
- Provides emergency calls during our normal business hours at no additional charge
- Provides full-line factory trained technicians, copiers/fax/duplicators/laser printers
- Provides all parts replaced at no charge (unless otherwise noted)
- Provides protection for your business investment
- Provides protection again the rising costs of parts and labor
- Provides protection after manufacturer’s warranty expires
- Provides in-office service
- Provides 800 toll free number for technical support and training
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