Services

We like to ensure that our customers are completely satisfied with whom they do business with.  That's why we provide services other than the norm.  We offer a variety of services to help keep your office running smoothly, so you can stay focused on other critical elements within your office.

Here are just a few reasons to choose CORE Service...

  • CORE is an IMAGETEC Company, which has won several service awards from Toshiba and Konica Minolta:
  • Toshiba ProMasters Service Award Winner 1992 thru 2007
  • Konica Minolta Pro-Tech Service Award Winner 2005 thru 2007
  • 2003-2004 Toshiba Dealer of the Year
  • Top 50 Office Products Dealer Nationally 1996-2002
  • Microsoft Certified System Engineers (MCSE)
  • Factory Certified Service Technicians
  • Factory Authorized Training
  • 4 Hour Average Response Time
  • Chicagoland’s Premier Servicing Dealer
  • Average Technician Tenure 8+ Years
  • Automated Dispatch System corresponding with Blackberry PDA's
  • We Service Both PC and MAC Environments

Benefits of CORE Maintenance Agreement:

  • Provides 4-hour response time through our state-of-the-art software system
  • Provides emergency calls during our normal business hours at no additional charge
  • Provides full-line factory trained technicians, copiers/fax/duplicators/laser printers
  • Provides all parts replaced at no charge (unless otherwise noted)
  • Provides protection for your business investment
  • Provides protection again the rising costs of parts and labor
  • Provides protection after manufacturer’s warranty expires
  • Provides in-office service
  • Provides 800 toll free number for technical support and training

 

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